For businesses that serve customers at their homes or storefronts, the map pack does most of the work. Google weighs how close a listing is to the searcher, how well its categories and description match the query, and how active and positive the customer reviews look. Omaha has many long-running family businesses with years of reviews, so newer companies usually need a steady, honest review request routine and a very accurate profile to compete.
Service area pages that do not read like copies
Plenty of local sites publish a page for every suburb with the name swapped and nothing else changed. Google tends to ignore those pages. A useful page for Bellevue might mention the older housing near Offutt, while a page for Elkhorn talks about newer subdivisions and the kind of jobs common there. Real detail is what earns visibility.
For companies selling beyond the metro, the local pack barely matters. There the priorities are a site Google can crawl easily, pages that fully answer the questions buyers type, structured data where it fits, and articles solid enough that trade publications and partners want to link to them.