SMS marketing that people opted into and actually want to read
A text lands right on the lock screen, so it's the most personal channel you have and the quickest to wear out. A vetted specialist keeps your list clean and consented, writes short messages worth opening and sends them when they actually make sense.
Free, no obligation. A senior project manager walks you through the analysis.
What you get
A verified opt-in list, segments, a texting calendar and automated flows, plus a monthly look at clicks, replies and sales for every send.
What the work includes
What the specialist does in text message marketing services
The texts are short. The work behind them isn't: consent records, carrier rules, timing and copy that fits on one screen. Your specialist handles all of it so every send earns its spot on someone's phone.
At the start
Consent audit and list segments
Your specialist traces how each number got on your list, drops contacts with no documented opt-in, confirms carrier registration and splits the list by purchase history and interest.
Every week
Campaign texts and reminders
They write the messages, schedule sends outside quiet hours and keep appointment reminders, order updates and cart recovery texts running in the background.
Every month
Sales, replies and opt-outs
They look at clicks, replies, opt-outs and revenue for each send, cut whatever annoys subscribers and plan next month around what people responded to.
Scope of work
When SMS marketing automation pays off and what shapes the scope
Most companies need this once they have a list of phone numbers and nobody owns it. Texts go out whenever someone remembers, every promotion hits every contact, and no one can say which send drove orders. It also fits service businesses losing money to no-shows, and stores whose customers ignore email but still read their texts.
Scope depends on how the list was built, whether you can prove consent and which platform you text from. It also depends on how many flows you need (welcome, reminders, abandoned cart, win-back), whether texts connect to your CRM or online store, and how often your customers want to hear from you. A restaurant texting a weekly special needs a lighter setup than a clinic sending booking reminders.
Metrics this work is built to improve
- Click rate per text
- Revenue attributed to sends
- Opt-out rate
Typical scope
- Opt-in audit and consent records
- Carrier registration and sender setup
- List segmentation by behavior
- Campaign copy and send calendar
- Automated reminders and cart recovery
- Monthly report on sales per send
You agree on the scope with your senior project manager before work begins, and the same person oversees it from start to finish.
How we match
You don't pick the marketer. A senior project manager with 15+ years of experience does.
What to know
What to know about SMS marketing strategy before you start
In the US, texting falls under the TCPA and carrier rules, so consent is where any SMS marketing strategy begins. People have to agree in writing, usually with a checkbox or a keyword, to get marketing texts from you, and every message needs a way to opt out. A purchased list or numbers lifted from old order forms don't count as consent. Carriers also expect your business number to be registered before they'll deliver at volume.
Brands hurt themselves most by texting the whole list about every promotion and sending too often. They write texts like emails, with long paragraphs and links nobody trusts, or text at night because the scheduler was set to the wrong local time. Each one shows up as opt-outs, and lost subscribers rarely come back. Another is running texts and email in separate silos, so one customer gets the same offer twice in an afternoon.
You and your project manager agree on the goal, the flows and how often to send. The specialist runs the list and the calendar. You approve new campaign texts before they go out, and every automated flow gets tested on a real phone before launch. Each month you get a short report on which sends drove clicks and orders, how many people opted out and what changes next.
We match a specialist to your task
Request a free analysis, and a senior project manager will match a SMS marketing specialist, remote included, within 24 hours.
In your city
SMS marketing by city
Most of the work happens remotely. When a project calls for meetings, we match a SMS marketing specialist from your city.
Related services
Alongside SMS marketing, companies most often need
One project manager runs the whole engagement, so the next channel is added without changing who you deal with and without a new contract with a stranger.
Email marketing Marketing automation HubSpot management WhatsApp marketing Push notification marketing AI chatbots Webinar marketing All services
FAQ
Questions before you start
Don't see your question? Request the analysis, and the project manager will answer it on the first call.
01Is it legal to text customers who gave us their phone number?
Only if they agreed to receive marketing texts. A number given for delivery or billing isn't permission to promote. The specialist checks how each contact was collected, sets up a clear opt-in and an easy way out, and keeps consent records. For obligations specific to your business, check with your attorney.
02How is this different from hiring one of the SMS marketing companies?
Most SMS marketing companies sell you a texting platform and leave the strategy, copy and segmentation to you. Here, a specialist does that work on the platform you already use, or helps you set one up, and a project manager keeps it in step with the rest of your marketing.
03Can the specialist run Klaviyo SMS marketing for our store?
Yes. Klaviyo, Attentive, Postscript and similar tools are standard for online stores, and the specialist works right inside your account. That covers consent capture on the site, flows for viewed products and abandoned carts, and campaign texts that fit around your email calendar instead of repeating it.
04Should email and SMS marketing be handled together?
They work better under one plan. Email tells the longer story, texts handle urgent and personal moments, and nobody should get the same offer in both channels on the same day. The specialist coordinates both calendars, or teams up with your email specialist if you already have one.
05How often should we text our subscribers?
Less often than most companies think. It depends on what you sell and what people signed up for. A weekly restaurant special can feel normal, while a service business might text only for reminders and a handful of offers a year. The specialist sets a rhythm, then adjusts it based on opt-outs and replies.
Start with the free analysis
Find out what SMS marketing could do for your list
Order the free marketing analysis. In 24 hours you'll get a PDF on your opt-in process, your current texts and the flows you're missing. If texting makes sense, a senior project manager matches an SMS specialist to your business.
- Analysis within 24 hours
- No obligation
- PDF covering 5 competitors
- Team picked by your PM
Free marketing analysis
- PDF analysis
- 5 competitors
- Prioritized action list
Your analysis is prepared by a senior project manager with 15+ years of experience in marketing.
Are you a marketer with experience in a specific industry? Join the team