Search ads answer someone who already knows they need counsel. Facebook and Instagram reach people earlier, when the problem is still a worry and not yet a decision. That timing is a gift for practices like estate planning, family law, bankruptcy, immigration and employment disputes, because the firm that explains the situation clearly often becomes the first call later. It is also the reason so many attorneys give up on the channel: they run a single boosted post about their years of experience, see likes from friends and former classmates, and conclude that social media does not bring clients.
The feed rewards the story, not the credentials
A person thinking about a separation will stop on an ad that asks what happens to the house when one spouse wants to stay. They will skip an ad that lists the firm's founding partner and a photo of the courthouse. Legal advertising on Meta works when the copy speaks to the viewer's circumstances, the landing page or lead form keeps the promise of the ad, and someone at the firm calls back while the person still remembers clicking.
Volume is easy, qualified inquiries are not
Instant forms can generate a stream of names within days. Many of those names will be people outside your jurisdiction, people who need a practice area you do not handle, or people who tapped submit without reading. Without screening questions and a way to tell Meta which leads turned into consultations, the algorithm keeps finding more of the wrong crowd.