Worth knowing
Worth knowing before your firm starts marketing
Lawyer advertising is regulated, and the rules follow the state where you are licensed, not where the ad happens to run. The ABA model rules on advertising set the pattern: nothing misleading, no promises about outcomes, no comparison with another firm that cannot be substantiated. Some states add an "attorney advertising" label, a disclaimer about prior results or a filing requirement for certain ads. The specialist on your account writes within those rules and sends every piece of copy to you for approval first.
Seasonality by practice area
Demand for legal help does not arrive evenly through the year. Family law inquiries tend to rise in January and after the summer break, estate planning picks up around tax season, and DUI defense follows holiday weekends. Personal injury runs year-round with local spikes after storms and icy weeks. A team that knows your practice area moves budget toward the weeks that bring matters and pulls it back when the phone would ring anyway.
Intake decides what the ads are worth
In most practice areas a prospective client calls three firms and signs with the one that picks up. A campaign that sends the call to voicemail has already lost the click it paid for. Before the first ad runs, the team looks at how your firm handles a call after hours, how fast a form submission gets a reply, and who records the source of each new matter. Call tracking and a source field in Clio Grow, Lawmatics or a similar system are what let the monthly report count signed matters instead of clicks.
Reviews, referrals and public replies
For a local firm the Google Business Profile is often the first page a prospective client reads, and the reviews on it carry more weight than any ad. The team sets up a review request that fits your state's rules, keeps Avvo and the profile consistent on practice areas and hours, and watches replies so no confidential detail about a client ends up in a public response. Referral partners, from other firms to medical offices, get a page and a follow-up routine of their own.