Good to know
What to know before marketing an accounting firm
Most accounting firms grow by word of mouth and never needed a plan. The trouble shows up later. The client list fills up with small returns at thin margins. Partners spend busy season on work they'd rather not do, and the advisory services the firm wants to sell have no steady source of new clients. Good marketing for a practice changes who calls you, not just how many people call.
Busy season shapes the calendar
From January to mid-April, and again before the extension deadlines in the fall, your partners can't take discovery calls. Campaigns work around that calendar. Planning and advisory offers run from late spring through year-end, tax season messages go to existing clients, and intake rules decide which new inquiries wait until the deadline passes.
Professional rules on advertising
CPA firms answer to the AICPA's ethics code, their state board of accountancy and, for tax work, Treasury rules on how practitioners may solicit clients. Those rules cover things like misleading claims and who may use the CPA title in a firm name. The specialist writes within them and runs anything borderline past your managing partner before it goes live.
Client data stays out of marketing
Privacy and data security rules cover tax and financial records, including the FTC Safeguards Rule for firms that prepare returns. Marketing never needs that data. The team builds email lists from contact details and service tags only, tells a client's story only with written permission, and works in your CRM with no access to the portal or tax software.