Good to know
What to know before you market a physical therapy practice
A PT clinic does not earn on the first visit. It earns when a patient finishes the plan of care, and many patients stop coming long before discharge. That is why the team looks at two numbers before adding ad spend: how many new evaluations each therapist can take, and how many patients drop off after a few visits. Filling the schedule while the back end leaks only moves the problem.
Direct access and referral rules
Every state now allows patients to see a physical therapist without a physician referral in some form, yet the limits differ by state and many insurers still ask for one. Medicare patients need a plan of care certified by a physician or other qualified provider. Pages, ads and intake scripts say plainly what applies in your state, so nobody books and then hits a surprise at the front desk.
Physicians stay a channel
Even clinics that win patients through search still get a large share from orthopedic surgeons and primary care offices. Referrers keep sending patients to clinics that report progress, see people quickly after surgery and are easy to reach. Marketing supports that with outreach material, progress letter templates and tracking of who referred whom, while your therapists keep the relationships.
Patient privacy and ad audiences
Physical therapy records are protected health information under HIPAA, so pixels on booking and intake pages are configured to send no health details, and ad audiences are never built from diagnoses. Patient stories and recovery videos are used only with written authorization from the patient, and review replies thank people without confirming they were treated at your clinic.